Privacy policy

At Zivtee, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, confirmations, and support requests

  • Improve our website, products, and customer experience

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

We only collect information that is necessary for these purposes.

3. Cookies

Our website uses cookies and similar tracking technologies to:

  • Improve website functionality and performance

  • Remember user preferences

  • Analyze traffic and shopping behavior

You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may share limited information with trusted third-party service providers, including:

  • Payment gateways

  • Shipping and logistics partners

  • Marketing and analytics tools (e.g., Google Analytics)

  • Shopify and related platform services

These third parties are only given access to information necessary to perform their services and are required to protect your data.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses secure servers and encryption technologies where applicable.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last updated” date.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@zivtee.com
Business Name: Zivtee
Country: India